Location Information
Contact
- Call:
- 604 270 9800
- Fax:
- 604 270 2291
- Email:
- richmond@mapleleafstorage.com
Office Hours
- Mon:
- 8:30 am - 6:00 pm
- Tue:
- 8:30 am - 6:00 pm
- Wed:
- 8:30 am - 6:00 pm
- Thu:
- 8:30 am - 6:00 pm
- Fri:
- 8:30 am - 6:00 pm
- Sat:
- 8:30 am - 6:00 pm
- Sun:
- 10:00 am - 5:00 pm
Locker Access Hours
365 days a year: 7:30 am - 8:00 pm
Unit Sizes
Feet
Metres
5' x 5'
1.5m x 1.5m
1.5m x 1.5m
2.25 sq.m. (approx. 5.66 cu.m.)5' x 5'
25 sq.ft. (approx. 200 cu.ft.)Equal To:
a standard linen closet
Will Fit:
the contents of a pick-up truck or small utility van
Ideal For:
storing holiday decor, seasonal sports or gardening equipment / boxed business files, work tools, or product samples.
Choose This Unit Size
1.5m x 3m
4.64 sq.m. (approx. 11.32 cu.m.)5' x 10'
50 sq.ft. (approx. 400 cu.ft.)Equal To:
a standard walk-in closet
Will Fit:
the contents of a large pick-up truck or 10' delivery van
Ideal For:
the contents of a lightly furnished studio apartment / boxed business files, extra inventory, trade show displays, promotional materials.
Choose This Unit Size
2.25m x 3m
6.96 sq.m. (approx. 16.98 cu.m.)7.5' x 10'
75 sq.ft. (approx. 600 cu.ft.)Equal To:
a large walk-in closet
Will Fit:
the contents of a 10' moving truck
Ideal For:
the contents of a fully furnished studio apartment / extra business inventory, filing cabinets, small work stations, boxed business files.
Choose This Unit Size
3m x 3m
9.26 sq.m. (approx. 22.64 cu.m.)10' x 10'
100 sq.ft. (approx. 800 cu.ft.)Equal To:
an average-sized bedroom
Will Fit:
the contents of a 16' moving truck
Ideal For:
the contents of a furnished 1-2 bedroom house or apartment / office furniture, large trade show displays, excess business inventory, shelves of filing boxes
Choose This Unit Size
3m x 4.5m
13.94 sq.m. (approx. 33.96 cu.m.)10' x 15'
150 sq.ft. (approx. 1200 cu.ft.)Equal To:
a large-sized bedroom
Will Fit:
the contents of a 24' moving truck
Ideal For:
the contents of a furnished 2-3 bedroom home / record storage, large deliveries of product inventory, office furniture.
Choose This Unit Size
3m x 6m
19.00 sq.m. (approx. 45.20 cu.m.)10' x 20'
200 sq.ft. (approx. 1600 cu.ft.)Equal To:
a one-car garage
Will Fit:
the contents of a 20' container
Ideal For:
the contents of a furnished 3-4 bedroom home / large office furniture, several work stations, restaurant equipment, palletized inventory, record storage.
Choose This Unit Size
3m x 7.5m
23.22 sq.m. (approx. 56.60 cu.m.)10' x 25'
250 sq.ft. (approx. 2000 cu.ft.)Equal To:
a small two-car garage
Will Fit:
the contents of a 25' container
Ideal For:
the contents of a furnished 4-5 bedroom home / extra large office furniture or equipment, palletized inventory, record storage.
Choose This Unit Size
3m x 9m
27.86 sq.m. (approx. 67.92 cu.m.)15' x 20'
300 sq.ft. (approx. 2400 cu.ft.)Equal To:
a two-car garage
Will Fit:
the contents of a 30' container
Ideal For:
the contents of a heavily furnished 5 bedroom home / extra large office furniture, several work stations, business equipment, palletized inventory, record storage.
Choose This Unit Size
3m x 9m
27.86 sq.m. (approx. 67.92 cu.m.)10 'x 30'
300 sq.ft. (approx. 2400 cu.ft.)Equal To:
a two-car garage
Will Fit:
the contents of a 30' container
Ideal For:
the contents of a heavily furnished 5 bedroom home / extra large office furniture, several work stations, business equipment, palletized inventory, record storage.
Choose This Unit SizeVirtual Tour of Richmond Storage Location
Amenities & Features
- Large self storage facility with ground level and 2nd level storage access
- Parking spots available for short/long term rental
- Climate-controlled, drive-up and unheated units available
- 24-hour digital video recording and monitored access control systems
- Professional Store Manager who lives onsite to better monitor the facility
- Wide roll-up and hinged doors on exterior units for faster loading and unloading
- Clean, well-lit and extra-wide corridors for easy maneuvering
- Heavy-duty custom moving carts available free-of-charge
- Wide drive aisles that can accommodate large trucks
- Convenient vehicle, boat and RV storage near airport
- Package delivery acceptance available for business clients
- One-stop-shop for locks, boxes and packing supplies
Reviews
- 276 Reviews
May 9, 2022
Have rented on 2 separate occasions, both times receiving great service from Henry, thx U!
May 5, 2022
May 1, 2022
Efficient, secure storage. Staff friendly.
April 28, 2022
April 27, 2022
The reception was as professional, friendly and organized. The units are clean and surrounding property is well maintained.
April 5, 2022
April 5, 2022
April 5, 2022
March 29, 2022
March 24, 2022
Fast and easy
March 12, 2022
March 1, 2022
Hello there,
Very impressed with the speedy and friendly service at this location in Richmond from Henry and another gentleman, who works at the PNE location in Vancouver. They both responded very quickly and process was fast even when I forgot my code. We already have storage through our company at the Maple Leaf location on 2nd Ave in Vancouver and it's super clean and people are very helpful and friendly as well.
February 17, 2022
February 8, 2022
I regret unable to lease the Richmond Maple leaf storage because I transferred the other Maple leaf storage that near to my home at West Vancouver. I’m appreciating your staff Henry the person that I contact with in the past year. He is friendly and provided me a so good service and assistance. I will refer my friend to contact Henry if they need the storge service in Richmond in the further.
January 15, 2022
Great service, good facilities
January 10, 2022
Friendly, helpful, always pleasant to work with after more than ten years as a client with Maple Leaf Storage in Richmond. Highly recommended!
January 10, 2022
Henry is very knowledgeable and helpful. The staff are friendly and always welcoming. Facilities are good and well priced. ❤️Maple Leaf Storage in Richmond!
December 30, 2021
Henry has been a great help. He explained all the storage options in a very detailed manner, gave us a tour around the facility and showed us the actual storage space so to help us visualize space available. He was very patient with estimating the space we need by asking the type of furniture we have and whether constant access to items is required. A very thoughtful manager!
Facility wise, Maple Leaf is a great location with secured access and a spacious driveway outside of locker. We rented a locker on ground level and were glad that the locker space is slightly elevated and thus was not affected by any potential flooding. We were glad we chose Maple Leaf. Highly recommend Henry to help!
December 24, 2021
Henry and other staff were really helpful to find us an affordable unit when we desperately needed one. The unit showing, account setup, payment, access code etc. every step was done professionally and quickly. Highly recommend Maple Leaf Self Storage.
December 15, 2021
Henry and teams are super helpful to sort out my problem and patiently to find a good storage unit for me. Highly recommend to all others to use MapleLeaf Storage Richmond.
December 9, 2021
Excellent; the units are road level accessible and the front desk staff were very personable and professional. I felt my belongings were securely stored.
December 9, 2021
December 8, 2021
Customer service is fantastic and units are clean and easy
December 1, 2021
December 1, 2021
November 19, 2021
November 19, 2021
PLEASE DO NOT PUT ME ON A MAILING LIST OF ANY KIND.
THANK YOU.
November 11, 2021
Good manegmant
Good maneger , soo helpfully
Thanks
November 10, 2021
The manager Henry is very helpful
November 10, 2021
Henry is really helpful when I need to change the storage size. And he was extremely patient in helping us out.
November 4, 2021
Henry has been very helpful in my past four years' storing with Maple Leaf Richmond.
One lady staff, Carolyn/Caralyn is not giving me the correct information that I want.
November 3, 2021
So happy in this location. Henry helped us get one storage which we want. Also, he recommended one person who get more experience about moving home. Although just two month, I think I will choose them if I need storage again
October 31, 2021
Clean, tidy and well guarded location. Easy access from Highway 99.
October 31, 2021
William, Cooper and Henry gave us exceptional service! They took the time to give us a tour and provided us details regarding different storage options that were right for us. Everyone is really friendly and helpful. Highly recommended!
October 29, 2021
October 25, 2021
Henry continuously exemplifies exceptional customer service. Recently while doing a security check throughout the facility, he noticed that our locker had not been properly secured. Henry took immediate action to secure our locker and then notified us by email. Upon arrival we ascertained that our belongings were safe. Henry's quick action safeguarded our property.
October 18, 2021
October 15, 2021
CLEAN AND DRY STORAGE LOCKERS. HALLWAYS AND COMMON AREAS ARE ALWAYS CLEAN AND DISINFECTED. HELPFUL THAT MLSS HAS EQUIPMENT AVAILABLE NEAR TE DOORS TO MOVE STUFF WITH. FRIENDLY SERVICE.
October 4, 2021
Super helpful on the phone and in person. Provided me with a perfect unit, great location, clean, bright. Also pleased with supply of packaging materials available for sale. Richmond location is well situated, feels safe and well managed.
September 27, 2021
Great service from Henry, he provided lots of useful suggestions and he came back to office to follow up even on his day off. Great customer experience and 100% will recommend the store to my friend who need the storage service.
September 25, 2021
Easy access and great support and well maintained facility
September 7, 2021
Helpful, Kindly
September 1, 2021
Clean storage units, professional employees. I had a good experience with this location, and I liked that I could leave a copy of my key at the desk so they could allow shipments to be dropped off or picked up from my unit, without needing to be there in person.
August 31, 2021
So far, after 1 month, all good, easy access to unit,
August 30, 2021
I had a very pleasant experience with Maple Leaf Storage this time. Special thanks to Mr. Henry Ho, the store manager, whom has shown excellent patient in giving me professional advice in choosing the right size storage that suit me.
August 28, 2021
Your staff was very quick to determine my needs and direct me to my best option. I was also very pleased with your facility, clean dry, and accessible (the elevator to my locker on the second floor, and the dolly available for customers' use made it easy for me, even with my mobility issue).
August 23, 2021
Henry is more patient to listen what I need & give us more suggestions.
August 21, 2021
Service and attention to client’s needs beyond expectations ! I’ve been with Maple Leaf Storage in Richmond for 20 years - Always a pleasure to deal with their friendly, caring, and solution oriented staff.
August 20, 2021
The manager was quick to respond to my emails and questions. Units were clean and had decent lighting. Access to premises was secure with passcode. There was enough space for moving truck to park and unload.
August 17, 2021
Henry was particularly helpful.
August 10, 2021
August 10, 2021
I've had a great experience storing at Maple Leaf Storage in Richmond. Henry was able to answer all my queries and reassure me of the security measures in place at the facility. He was also very helpful in walking me through all the paperwork needed to set up my locker. Highly recommended!
August 6, 2021
The facility is clean, safe and the staff is very courteous and helpful. I would recommend it to my friends.
August 4, 2021
August 4, 2021
Very helpful staff in Maple Leaf Self Storage especially me. Henry Ho, the Store Manager in No. 4 Road in Richmond. He is very nice guy to solve our problems and clearly explain your company’s facilities. I must use your storages when I need it in future and I will refer your self storage facilities to my friends. Well done Henry
August 3, 2021
Every employee who helped me here at Mapleleaf was very friendly and efficient, with Henry being the best and the most responsible. Me and my family have multiple storage units and whenever we encounter difficulties, Henry can always solve our problems, showing upmost assurance and responsiveness. I’m happy that the company hired such qualified personnel with so much empathy, who is even willing to come to the office and assist me yesterday during BC day when I found out my existing unit can’t fit all my furnitures. Otherwise I would have to ask the movers to bring my stuff back home and reschedule.
July 27, 2021
The Richmond Maple Leaf Storage facilities are always well-maintained and clean. Very happy with the level of service I received from this location and you can always expect great service from Henry and his team! I also appreciate that the indoor storage units are temperature-controlled, making storage year-round ideal.
July 23, 2021
It's been great so far. Clean, quiet, well maintained, attentive staff on site.
July 23, 2021
Great staff. Very friendly and helpful. Made my move-in easy.
July 21, 2021
Whole staff is great. Sense of humour and easy to deal with. Henry knows everything that’s going on. He makes the experience flexible and enjoyable. Everything was safe And secure. Communication was good. Highly recommended!
July 20, 2021
July 19, 2021
Very nice person and good service
July 13, 2021
July 9, 2021
I have dealt with other companies in the past. However this location is out standing. The facility is immaculate and the customer service is above average. All my clients that I have referred have also been impressed with their experience. Five stars across the board.
June 23, 2021
Henry was very helpful to me when I was storing my truck.He was pleased to stay alittle after 500p.m.and more than willing to go the further mile to go beyond the call of duty.very pleased with the help.
June 17, 2021
Henry was very informative and took his time to show me different units that would work best for my needs.
June 14, 2021
June 6, 2021
Very good services and well organized.
June 1, 2021
Henry and the other staff are very professional, patient and friendly with their dealings with us. Location is safe, clean and bright.
Suggestion would be to have more than one trolleys or dolly carts available so we don't have to wait for another client to finish using it, before we can use it.
May 26, 2021
Henry was VERY helpful, accommodating and patient. He’s the reason why we chose your storage facility. We were researching places to move our items from another storage, had visited quite a few and we decided on yours bcs of the great costumer service. Thank you.
May 20, 2021
May 19, 2021
I WAS VERY LUCKY TO HAVE HENRY, THE STORE MANAGER, HELPING ME SET UP THE RENTING OF THE STORAGE UNIT FROM SCRATCH. HIS SERVICE IS VERY PROFESSIONAL AND SOLVED ALL MY STORAGE PROBLEMS. IN ADDITION, HE IS DOING A VERY GOOD JOB MAINTAINING THE WHOLE STORAGE AREA CLEAN AND TIDY ALL THE TIME. I HAVE NO HESITATION TO RECOMMEND THIS STORAGE SERVICE TO MY FRIENDS. MANY THANKS TO HENRY.
May 19, 2021
Henry is the best manager at Richmond maple leaf storage . He always helping and explain everything you need . I’m very happy with Henry and highly recommended Richmond maple leaf storage
May 18, 2021
Henry has been wonderful. The day I called to inquire about storage to the moment I moved my stuff out. He knows what he is doing and gave me a lot of advice. Moving is a real headache and Henry has taken that headache away! Thanks so much!
May 18, 2021
Henry was so helpful! It’s so pleasant dealing with Henry as he was so accommodating and answered all my questions.
May 15, 2021
May 15, 2021
May 9, 2021
I'm very happy and lucky to find this" Maple leaf Self Storage Richmond? the manager Henry is a very gentle and kind and also very responsible person and the space is very clean and the price is also very reasonable. I will love to recommend this rental place to my friends. Get Henry
May 7, 2021
May 3, 2021
Bright and clean wearhouse with excellent management staff and comparative price. Plus the location is in the middle of the city and close to our company. No complaint.
April 28, 2021
The store manager, Henry was friendly, accommodating and efficient. He explained the store protocol very clearly and took me to view the facility in no time. Because what I saw was impressive and what I heard was reassuring I took a storage unit immediately. It is now time to vacate and the process is very simple as it was renting it. I will use MLSS again or recommend it to those who have storing needs.
April 28, 2021
Everything was fantastic at Maple Leaf Self Storage in Richmond. It was easy in every way. The staff was great.
April 12, 2021
Friendly, clean storage space
April 8, 2021
I highly recommend storing with Maple Leaf Richmond. The facility is incredibly clean and secure. Henry provides amazing service and went above and beyond to secure my belongings. I would definitely rent storage with Maple Leaf Richmond again Thank you Henry!
April 7, 2021
April 6, 2021
I stored my stuff here since December. The environment was clean and dry. Henry is always being friendly and knowledgeable. I would definitely recommend this storage!
March 31, 2021
Excellent service
March 29, 2021
First time renting from MLSS, very helpful staff, easy set up time with the staff
March 7, 2021
March 7, 2021
Henry is very helpful and help me pick the right locker for me needs
March 1, 2021
hear this storage during a friend, checked online for a self storage also found this high rated, I decide to give it a try, manager henry were friendly and patience in answering all our questions and concerns, follow up all the detail , the service is awesome! we are really happy with the service, highly recommend in Richmond.
March 1, 2021
Checked online find this storage high rated. The stuff are really friendly, Store manager Henry Help us to arrange everything, extremely helpful very good manner, no wander the rated is really hight, they really provided great service!
February 28, 2021
Friendly service; always polite. The security services are very good.
February 23, 2021
February 17, 2021
Henry is helpful, friendly, and provides very good service
February 16, 2021
Henry is a very responsible person, and he has provided us with very good service. I will continue to choose your company when we need the storage in the future. Thanks for your help
February 16, 2021
Henry is excellent and very friendly services. Highly recommend
February 10, 2021
Great service and assit from Henry
February 10, 2021
Great and remarkable services. Henry is very helpful and doing a very good job!
February 9, 2021
This experience has been hands down, the best storage + customer service I have ever had. Henry was attentive, considerate and knowledgable. I had been looking at a few places, but decided on Maple Leaf because Henry and the staff were top notch.
February 8, 2021
I had received great service when I reached out to the office and inquired about storage availability. Store manager Henry and his staff Cooper were able to secure a large size storage for me just a day before my move. They are extremely helpful and they explained all the rental terms and rules very clearly and in a very good manner. Highly recommended staff!
February 7, 2021
The facility is very well-maintained and they are doing a great job to keep it clean and safe during the pandemic. I've stored things at many other facilities before and this one is the driest and best-lit of any of them. Henry's help was especially appreciated after a chaotic cross-border move.
February 1, 2021
Maple Leaf Storage gives great service. Answers questions in a timely manner. Very helpful.
January 22, 2021
January 18, 2021
January 15, 2021
We are storing our RV at this location and are extremely pleased with the management of the facility, the cleanliness, and the security provided. The manager was very accommodating and facilitated temporary storage until a full time placement was available. We highly recommend Maple Leaf Storage Richmond!
January 14, 2021
Henry is quick and efficient. He is great at anticipating customer needs. When I want something or need assistance he is there to guide and show me my options. His customer skills are outstanding! Very pleased!
January 4, 2021
December 24, 2020
Staff was very helpful and professional. They were very thorough and took their time to explain the process.
December 14, 2020
henry is a very gentle and professional salesperson. He helped me to accurately select a storage room that fulfills all my expectations. Best salesperson!!
December 11, 2020
December 10, 2020
I’M VERY APPRECIATE TO SAY THAT THE STORE MANAGER HENRY IS VERY POLITE, HELPFUL AND GENTLE ! I HAVE MANY QUESTIONS TO ASK HIM BUT HE ANSWERED ME WITH PATIENT AND CLEARLY ! HE ALSO TEACH ME HOW TO USE THE LIFT, TROLLEY , THE UNIT LOCKER AND THE KEYS ! CERTAINLY I WILL HIGHLY RECOMMEND MY FRIENDS TO STORE THEIR INVENTORY IN MAPLE LEAF ESPECIALLY IN HENRY’S STORAGE !
December 8, 2020
December 5, 2020
The location is very good,highly recommend Maple Leaf Self Storage & Manager Henry is a very nice man,very helpful & friendly.His services is Awesome..
December 3, 2020
Henry was very friendly and helpful, we are really happy with the service and the storage unit.
November 16, 2020
Thank you Henry for your excellent service! The unit is clean and in good condition. No regrets at all.
November 16, 2020
Henry is super friendly and helpful. Everything goes well with his help. Very happy to have him serve me.
November 3, 2020
Customer service is excellent. I always get an answer right away if I have any questions. Access is straightforward and the units are clean. I like how there is a dolly always ready by the elevator. I do notice an issue with mice, but then I guess that's hard to avoid these days.
October 28, 2020
Henry was very helpful and friendly. Thanks Henry!
October 21, 2020
I have used Maple Leaf Self Storage on two occasions and have been very happy with the service. I was given the opportunity to see several storage units before I choose the one that suited my needs. All the staff are friendly and also professional . I mostly talked to Henry who was able to answer all my questions. Should I require another storage unit then I would not hesitate to use Maple Leaf Self Storage.
October 21, 2020
Henry is the one who helped me with my storage for the last 3 months. He is a capable person and can answer any questions quickly.
October 14, 2020
Everyone was very helpful and it was an easy process!
October 7, 2020
Henry is very friendly and treat everyone like a king, Very happy to have him to serve me, Thanks Henry
September 30, 2020
Henry is the best person to deal with it and he is very helpful to make thing get easy to do. Thank you Henry!
September 28, 2020
Clean，convenience, great customer service.
September 24, 2020
The facility is very clean and easy to access. The store manager Henry is very nice and helpful. I would recommend this store to other friends in the future.
September 21, 2020
September 16, 2020
good attitude, good service
September 14, 2020
Nice & clean self storage, no bugs or spiderwebs. Their staff (Cooper and Henry) were friendly and patience in answering all our questions and concerns. We are satisfied with the service. Highly recommend Maple Leaf Storage in Richmond.
September 14, 2020
The store manager, Henry, was very nice and helped us by giving us all the information we needed to make the right choice and pick the right unit for our family.
September 14, 2020
Henry was super helpful, informative and really helped us decide which option was best for us.
September 1, 2020
Good place to storage. Henry is a nice person!! He helped my a lot liking choosing the suitable storage and keeping contact with my to satisfy my requests! Thank you lo
August 28, 2020
Good service
August 25, 2020
Henry is pretty reliable and helpful. One day I forgot to lock the door, he noticed that when he patrolled the storage and help me to put an additional lock on to keep my stuff safe.
August 24, 2020
August 20, 2020
henry at Richmond is very nice guy
August 10, 2020
August 5, 2020
Upon hearing about the loss of my son the manager and his staff were more than helpful in assisting us through the difficult process of dealing with his storage locker. Their kindness was appreciated. I also want to mention while they were very good at observing the co-vid protocols.
August 5, 2020
Very professional and friendly. Henry and company were able to answer all questions and concerns. No issues whatsoever. Clean space and well organized
July 15, 2020
Easy and convenient location with great staff to help with all ones needs. Henry in particular, went out of his way to help me the other day... excellent service. Thanks! Alan Storey
July 14, 2020
Henry is helpful and nice guy. He provided clear instructions how to storage the stuffs in safe manner. The storage is nice and clean. The price is reasonable too.
July 9, 2020
Immediate attention,
great informing of rates and options with very friendly staff in a very clean and secure storage centre.
June 15, 2020
Excellent customer service from Henry and the team. Competitive prices. Very convenient location. Safe and secure facility. Highly recommended.
June 7, 2020
June 2, 2020
Rental fees are reasonable. The first impression of my mind to the MLSS staff is great. The staff of MLSS is decent, pleasant, and helpful. It is glad that I can have Henry be our salesman. He is responsible for his clients, giving all the necessary information about the storage and a good deal with MLSS. Of course, I would highly recommend MLSS as the first choice of renting self-storage.
June 1, 2020
satisfactory
April 23, 2020
April 14, 2020
Well organized and clean. Liked the fact that staff clean doors and handles 4 times a day with disinfectant. Friendly and efficient and covid-aware.
One suggestion for the office during this covid-19 time: get a tap-type card reader so people don't have to insert their card and touch buttons to buy something.
April 7, 2020
Great, easy and clean
April 6, 2020
Very helpful staff!
March 31, 2020
March 28, 2020
Henry was great to work with made everything very easy very quick to set up the contract and explained what I needed to know about the spots I rented thanks henry
March 24, 2020
Needed a short long term storage( make sense) for several months. Henry atMaple Leaf Storage is the right guy this job. Even through the contract, if minor changes were to be made, no problem. The area is safe, secure and economically viable. If you need service, go see Henry@ Maple Leaf Storage!
March 24, 2020
The storage was so clean and well kept and staffed.
March 16, 2020
The whole experience from the first day meeting Henry and having our storage needs met, has been great. We won’t hesitate to recommend or use Maple Leaf storage again in the future. Thank you again Henry for the great service a storage options,
Michael & Joy
March 9, 2020
Move in was easy and the unit was easy to find. There were trolleys available to assist in moving items which made the move in quick.
March 3, 2020
March 2, 2020
Always felt that our things in storage were safe and secure. It was east access and the hallways were always clean.
February 5, 2020
February 3, 2020
The staff are very friendly and helpful. No complaints at all
February 3, 2020
January 27, 2020
Folks were very helpful - especially when we were evaluating our options - gave lots of options for sizes and quick quotes - even offered to hold a locker a few days till we could decide. We've had one locker for many years and just used a second one for a number of months while we sorted through stuff from a downsizing sr.
January 21, 2020
Henry is very friendly and helpful throughout the process since day one from my inquiry, walk-thru, quotation till the day when my shipment arrived the storage. Bravo to have an employee like Henry.
January 20, 2020
January 17, 2020
Best storage facility in the Lower Mainland!
January 8, 2020
Henry and the rest of the staff were very helpful and clear on the services offered by Maple Leaf Storage . I appreciate the communications and timely followups. As a realtor , clients I referred are also satisfied with the service.
January 7, 2020
Very good location, and thanks to Henry for providing a friendly and professional service.
December 17, 2019
This is the 2nd time I’ve used Maple Leaf Storage. Super friendly, knowledgeable, and kind staff. The facility is clean, safe, and great value for the units. I would definitely recommend using them and - if needed I would use them again.
December 13, 2019
This is the 1st time I rent self storage. I'm very happy to find this storage which is very close to my location and convenience. Especially the staff Henry Ho, he is professional and gave me detail information about the storage and lot of valuable advises. I strongly recommend you to use this service.
December 10, 2019
我是列志文Maple Leaf Self Storage 存放车辆的用户。在我寻找车位的过程中，我非常幸运遇到了Henry Ho. 他非常耐心并且细致介绍给我各种信息，并且冒着大雨，亲自带我去看车位。他的热情和周到的服务，让我非常感动。在此向他表示感谢。并且之后也会尽力介绍客户到maple leaf storage richmond来。
谢谢
Steven Sun. (604-376-5588)
SXM Sports Tour Ltd
December 9, 2019
Friendly professional service
December 9, 2019
您好！
我是列志文Maple Leaf Self Storage 存放车辆的用户。在我寻找车位的过程中，我非常幸运遇到了Henry Ho. 他非常耐心并且细致介绍给我各种信息，并且冒着大雨，亲自带我去看车位。他的热情和周到的服务，让我非常感动。在此向他表示感谢。并且之后也会尽力介绍客户到maple leaf storage richmond来。
谢谢
Steven Sun. (604-376-5588)
SXM Sports Tour Ltd
December 7, 2019
I needed a small storage unit for 5 months over the summer and find this business top notch- friendly and manager Henry Ho and his assistant Cooper were very helpful. It is a pleasure to deal with companies who have employees that really do care!! Will be back again in May! Thanks Henry and Cooper:)
December 2, 2019
November 28, 2019
Easy to work with staff who are both knowledgeable and friendly
November 25, 2019
Henry I would like to thank you so much for your service at Maple Leaf Storage. You were so helpful and always polite and knowledgeable!! Wouldn’t hesitate to come back. You get my 5 stars
November 24, 2019
Richmond store manager Henry Ho,服务热情，专业，耐心解答我的各种问题并协助解决。本人对他的工作非常满意，也表示感谢！
November 21, 2019
Thanks so much Henry. I appreciate it.
November 21, 2019
I am totally satisfied for the services rendered to me by Mr Henry Ho . I appreciate it very much.
November 20, 2019
The manager Mr Henry Ho is an extremely nice gentleman. He was so passionate, patient and helpful when I dealt with him. Definitely an asset of your storage as far as your clients are concerned.
November 20, 2019
Friendly and efficiency, especially Henry Ho , the store manger
November 14, 2019
Richmond manager Henry Ho, He is professional manager. He is kind and patient to explain all policies about storage to me, and provide good service as well. I am very appreciated. Thanks!
November 13, 2019
He is very helpful and provide details information. It gives us confidence to use your services.
November 8, 2019
Staff service is excellent!!!!!! Great assistance through all time. Definitely will recommend to all my other friends.
November 5, 2019
The helpful way that the manager Henry goes above and beyond to help customers, the staff is friendly and curtious
October 31, 2019
Service was excellent from my phone call looking for a storage space, to signing all papers.
October 21, 2019
October 17, 2019
Service and Location both good
September 30, 2019
September 11, 2019
Only complaint: should be open for access at least several more hours past 8pm if not 24 hours!
September 10, 2019
The management team is very professional, especially Henry, who is very responsible and friendly to each guest. Every time he asked for help, he was very enthusiastic. If you have to use Storage, be sure to find Henry first, and you are satisfied with it.
管理团队非常专业，尤其是Henry，他对每个客人十分负责友好。每一次找他帮忙，他都很热情。如果你有要用到Storage的，一定先找Henry，包你满意。
September 9, 2019
August 30, 2019
Great friendly helpful staff.
August 21, 2019
Henry was so helpful when we went down there to see the storage and answering our questions. Renting the space was a good experience for us. Thank you
August 9, 2019
Staffs are very helpful
August 9, 2019
both henry and Nicky are very friendly and helpful
August 1, 2019
July 23, 2019
Very professional
July 23, 2019
From the beginning the staff at the Richmond Maple Leaf Storage have been exceptional and helpful
July 19, 2019
Thanks for all staffs help !
Specially Henry Ho !
July 8, 2019
Special thanks Richmond maple storage staff helping !
Specially thank you Henry Ho
July 5, 2019
Self storage is awesome because we can take our time coming convenient to us.
June 26, 2019
I very appreciate the staffs over there , very nice and friendly !
Specially thanks
Henry Ho
June 17, 2019
Storage is clean, staff very helpful. Terrific location and good variety of sizes. Would recommend.
June 10, 2019
Location Location!
Staffs are helpful and nice.
June 9, 2019
Henry is so helpful and friendly. This is great place to rent as the lockers are clean and temperature controlled. Henry will show you units that might work best for you without trying to oversell. I was treated kindly and fairly and would rent again if needed. I recommend without hesitation.
May 30, 2019
Clean well kept safe storage
May 30, 2019
I’ve been with Maple Leaf Storage Richmond for more than a year, I use them for all my storage needs. They’ve proven to be highly reliable and helpful. Just the other day I was having a chat with Henry who works there, and I was telling him how I appreciate his good service. I will recommend this storage company to my friends. Jack
May 28, 2019
Very helpful staff
The storage area are very clean and well maintained
May 27, 2019
May 25, 2019
Super friendly staff will show you the best storage unit to fit your needs and budget.
May 18, 2019
Our family has been with you since August 1988 and have moved a couple of times to accommodate the arrival of our divorced son's belongings as well as our own when we downsized our own family belongings. We have always been pleased with the service and would recommend it to anyone arriving in our Richmond Area.
May 13, 2019
Great hours of operation, lots of room to bring things in and out even with inside storage, reasonable rates, and very helpful staff!
April 30, 2019
I want to say thank you to Henry and the team of Maple Leaf Storage. They always provide good service, and the facility is always clean.
April 30, 2019
I have had a great experience at this location. Henry has been a true professional. He is very helpful and knowledgeable. His kindness and willingness to go above and beyond has been very appreciated these past 3 years. I would recommend this location to others. Thank you Henry!
Jodi
April 28, 2019
I had a great experience at Maple leaf storage. I checked around other places and was impressed by both the facilities and the people. I'm very happy with Maple leaf storage..
April 21, 2019
Thank you for your help on our working progress. It was really helpful to have your service while we working together. I'm happy to have you while we moving in the storage. In the short time, you have been here, you have really helped to make things run smoothly. I really appreciate your willingness to help out wherever needed. It's that kind of flexibility and dedication that will help our working efficiency grow to its full potential. Great job and appreciated for all your helps, Henry!
Yangguang Moving&Deliverry Ltd.
Tiger Li
April 21, 2019
I wanted to say a word of sincere appreciation to personally Henry and the rest of the great team of Richmond Maple Leaf storage location ,for always providing an excellent service. I was enjoying being a Client of the Richmond locations of Maple Leaf storage always and would highly recommend it to everyone.
Elena Ivanova
April 18, 2019
I have been using Maple Leaf Storage at Richmond location for over a year now. I have very positive experience and would like to say a huge thank you for excellent service the staff provided.
My special thank you to Mr. Henry Ho, who I found very professional and thoughtful, always approachable and helpful.
He leads a great team of professionals and many thanks to all the members of his team,Vanessa, Cooper, Lillian.
I would strongly recommend everyone to use this location for their storage needs.
Thank you, Richmond Maple Leaf team for all of your help.
My best regards
Elena Ivanova
April 17, 2019
I have been using Richmond location of Maple Leaf storage for over a year now.
And I have to admit my experience of using this facility greatly exceeded my expectations.
I received ongoing support from the team , experienced and helpful staff , highly qualified and very approachable. Everyone of members of staff I happened to deal with was the best help I could hope to have.
Special thank you to the Manager of Richmond Maple Leaf Mr. Hanry Ho, who were utmost helpful and always had answers to my questions.
He always offered a helpful hand to me.
Many thanks to all the managers and team members Henry, Vanessa , Cooper and Lilly.
If I missed someone , my sincere apology. Whenever I came to the storage I appreciated professionalism of the team and their time they kindly had for me always.
Thank you all at Richmond Maple Leaf storage for your dedication and making my experience of using the storage so great!
Best Regards
Elena Ivanova
April 13, 2019
April 13, 2019
Henry is very friendly and helpful highly recommended
April 12, 2019
We have rented a storage locker from Maple Leaf for more than 10 years, and highly recommend them. I feel our property is safe and we have never had any problems.
April 8, 2019
Great service, friendly staff and clean secure facility.
April 7, 2019
Henry was extremely helpful
April 7, 2019
your store manager Henry Ho and Vanessa are very helpful.
Try the best to find one more storage which is closer to my existing one.
spend time to explaint every single terms and important points that i have aware.
April 6, 2019
State of the art storage facility. Great service and friendly staff. Conveniently located. High recommend for all your storage needs.
March 30, 2019
Great place, great team. As a customer since 2014, got some issue regarding my storage place last year, Henry and his team acted immediately and solved the problem, all I can say is.......... Thank You
March 22, 2019
good service,clean and safety place,friendly staffs.I highly recommend
March 20, 2019
The Maple Leaf storage team is outstanding. The facilities are modern and well kept. The Richmond location is convenient and locker prices are competitive. The customer service team，particularly Henry，are informative, helpfull and an excellent resource. An outstanding customer service experience and highly recommended!
March 19, 2019
Amazing friendly staff. Always keep you informed if any changes and any available vacancy’s. I have recommended maple leaf storage in Richmond to my friends and family members.
March 18, 2019
I have used Maple Leaf Storage for pass two years and have always been happy with their friendly and professional service. The staff are multi-languaged which is a great asset especially with the varied clientele. As well, I have found the storage property to be well maintained and in periodic maintenance such as fresh paint and cleaning. Thank you for your service!
March 18, 2019
We were extremely pleased with the patience, friendliness and excellent service of the staff . The storage is clean and well maintained. We got a tour of the entire area before we selected the right size of our storage unit. We will highly recommend the Richmond location to anyone who are looking for a reliable storage company with tight security system.
March 18, 2019
The first contacts with staff were excellent, so it was an easy decision to choose Maple Leaf over their competition. The storage is clean, well maintained and has tight security. Make sure you know how everything will work when you first create an account, particularly if you will be away in a foreign country. Challenges can be difficult to resolve remotely.
March 18, 2019
Clean and friendly as they always do. They are awesome! ?
Great job!
March 18, 2019
I’ve had a unit here for many many years and the place is very secure, clean and easy to navigate through. Staff are very nice and very professional.
I would highly recommend Maple Leaf Storage to anyone who may need a little or a lot more room!
March 18, 2019
Good place to store my goods Front desk very friendly
March 18, 2019
I need a small storage unit and maple leaf self storage accommodated my needs. Friendly and efficient staff helped me get organized and I’ve keep my storage space with them as an extension of my own home !
March 18, 2019
Been here for 3 years and couldn’t be happier. Yard is clean and well maintained and the staff are very friendly and helpful. I was glad I found this place as it’s safe and nearby. I highly recommend Maple Leaf storage on No. 4 in Richmond.
March 18, 2019
After having our trailer stored at Maple Leaf Storage in Richmond for 3 years now, we couldn’t be happier. The yard is always clean and well maintained and the staff is friendly and is there to help when you need it. The security at Maple Leaf is great and we haven’t had any issues what so ever. I highly recommnd Maple Leaf Storage on No. 4 Rd, Richmond.
March 18, 2019
Highly recommend this facility. Have had my unit for 3 years and am very satisfied with the care they take in keeping it secure and very clean.
March 18, 2019
The people at Maple leaf storage are courteous and efficient. I'm happy knowing my stuff is safe and secure there.
March 18, 2019
I have had a storage locker for years at Richmond Maple Leaf Storage and the people are professional and friendly. Very clean environment and very secure. Easy access and great location.
March 7, 2019
Fast and efficient
January 30, 2019
January 17, 2019
January 16, 2019
Excellent communication from initial enquiry to contract discussions to final delivery of goods for storage. Chosen over several other options in BC and WA.
January 8, 2019
Henry is helpful, I'm satisfy and will use again in the future
January 3, 2019
December 31, 2018
Staff ALWAYS. greets me, and by name.!!
December 16, 2018
December 14, 2018
Everything went smoothly and Herny was very helpful to try and find the right storage room for us!
December 4, 2018
Excellent service! Store Manager Henry is very helpful and is always there to help and gives us good suggestions! The unit is clean and very well maintained! I'm very happy with their service!
November 10, 2018
Im happy with the service the staff are very nice
November 8, 2018
Excellent service! Reliable! Administration is always there for assistance!
November 2, 2018
Very helpful and happy ladies at the front desk!!
October 23, 2018
very accommodating.
October 22, 2018
October 15, 2018
October 5, 2018
good service
October 3, 2018
Friendly service, clean, and convenient although would be nice if the access hours were later.
October 2, 2018
Great customer service
September 22, 2018
all good
September 4, 2018
Friendly and helpful
August 25, 2018
Very pleasant
August 19, 2018
The staff at maple was helpful and friendly, willing to answer my questions and concerns explain everything i needed to know to make my move comfortable. I recommend maple leaf to anyone looking for a storage space.
August 19, 2018
Great job!
August 6, 2018
Excellent. Professional and friendly
August 2, 2018
Very clean, well-lit and secured. Friendly and professional staff with great service. Easy access for loading and unloading.
August 2, 2018
Very friendly and helpful staff. the premises is clean and well lit.
August 1, 2018
Clean and convenient, well maintained
August 1, 2018
April 3, 2018
As per our conversation this morning. about a review. I have been with maple leaf storage as long as I can remember. I have the utmost respect for the current crew led by Henry and Vanessa. They have alway's been curtious and polite. extremely helpful and knowledgeable.
How lucky Maple Leaf Storage is to have these team members working side by side, a great team. I am very lucky to store my household goods all these years with Maple Leaf Storage. Thank you Henry and Vanessa and the other members for all your help.
January 24, 2018
I have been with a few self-storage facilities. Maple Leaf Self Storage Richmond provides me the best service and rate! Thank you so much Henry. I would recommend this to anyone who is running a small business.
January 24, 2018
Thanks for the great service I receive from Maple Leaf Storage in Richmond. I have dealt there for several years and the facility more than meets my needs, is clean, accessible, and professionally run. But what makes this facility even better is the excellent and attentive staff, who go above and beyond to provide great customer service and care.
January 24, 2018
I've been using Maple Leaf Storage, RICHMOND for over 20 years. This location is situated in a quiet area and easy access location. Their services has been improved quite a lot from time to time particularly in the last few years. They well keep the premises particularly clean & tidy. The store manager, Henry is very helpful and detail oriented in assisting their customers. You can always address him your concerns and needs and he can take care of you more than your expectations. I've referred a number of customers to use Maple Leaf Storage in Richmond and they're all very happy about their services. I certainly will continue referring my customers to use their services and even someone I don't know in Facebook which I've suggested in two months ago. Good job Henry! Trust me, I'm their long term customer JANET!
About Our Richmond Storage Location
With incredible security features, lockers with easy access, and immediate proximity to Highway 99, Maple Leaf Self Storage is a Richmondite’s perfect sidekick. Without basements for extra storage, many people choose to keep important belongings off-site and under surveillance.
Our state-of-the-art, ultra-clean facility features 24-hour video monitoring, an on-site manager, and plenty of lighting. Extra-wide, galvanized steel doors and climate-controlled lockers keep your things safe and dry.
Need to drop off something big like a load of furniture or a boat? Our wide drive aisles and ground level storage options can accommodate large trucks. Feel free to borrow one of our heavy-duty moving carts at no charge.
If you have questions, our team of customer service experts can help. Drop by sometime—we’d be happy to give you a tour and find an affordable, reliable storage solution.
Ready to find your perfect storage solution? Contact us today.
