January 26, 2023
It was wonderful experience with maple leaf storage unit. great customer service.
January 25, 2023
Great location, great service and great service!!!
January 22, 2023
Friendly helpful people in the office. Easy access in and out the storage.
January 10, 2023
We have been renting storage units and parking stall from two different Maple Leaf Self Storage locations in Coquitlam for over a year now. Their staff are very helpful and professional. Office reception area are kept clean and what impresses me was their telephone etiquette which displays a warm, polite and pleasant welcome every time a call is made to them. I highly recommend Maple Leaf Self Storage!
December 12, 2022
The place is spotless and the staff is friendly, made the whole process easy.
November 23, 2022
The people at the Lougheed facility are extremely friendly as well as helpful.
October 16, 2022
Excellent Service! I will definitely use them again!
October 9, 2022
Clean facility and excellent customer service. Very easy!
October 3, 2022
Very convenient location and access. I rented a storage unit for 3 months while I moved and reno'd. I could drive right upto the unit and it also helped save time for the movers. Top it all, dealing with the staff was a breeze - Kelly the Manager and Jeremy.
September 19, 2022
A very positive experience From the first phone call I was very pleased with the service. Friendly helpful staff and an extremely clean establishment
August 15, 2022
We had a great experience here. The staff were friendly and helpful and the unit was clean and well maintained. Thanks so much!
July 26, 2022
The team of Kelly have a great CSR with there update abd follow with the client is excellent
July 5, 2022
The team working at MLSS were really pleasant and great to work with.
Locker was clean and very accessible.
Would highly recommend storing your stuff at MLSS
July 5, 2022
Great location and outstanding customer service! Kelly and Jeremy are very welcoming, super helpful and patient - pure pleasure to work with. The facility is exceptionally clean, safe, and secure. Wholeheartedly recommended!
July 4, 2022
Kelly and Jeremy were great to work with – friendly, helpful and quick to respond. ?
June 28, 2022
Very helpful, genuine and professional, I will use their services in the future and will definitely recommend them to anyone looking for well kept, secure and easily accessible storage!
May 27, 2022
The staff here were super friendly and knowledgeable and had found me the right storage unit to suit my needs. Great location, easy access, and stress-free registration process.
May 17, 2022
I needed a small storage space and the staff at MLSS were most accommodating in searching out a satisfactory unit.
March 6, 2022
thanks for the great service. I will recommend to my friends
March 6, 2022
Very easy check in, very polite and helpful, clean
February 22, 2022
I have had three storage units with Maple Leaf. Two outside and one inside. The complex has always been clean and easy to access. Staff always courteous and friendly.
February 16, 2022
This is a great location! The location is convenient, the facilities extremely clean, up to date and safe. I specially liked how I could could in at any time to my locker with my own access code without bothering or requiring assistance. And great service provided by the onsite manager - professional, attentive, friendly with quick reply to response time to any questions I had. I will definitely come back to this location if I need storage again. And will definitely recommend it to my friends and family.
February 8, 2022
easy to access, clean facility
January 11, 2022
Kelly and Jill were amazing to us. Very helpful much appreciated for all the assistance.
December 16, 2021
Everyone that helped me was very friendly and accommodating. The facility is very clean and modern.
November 28, 2021
I like the personal interactions I have with the staff on site at Lougheed, you feel like you're an appreciated client. 3 months in I am a very happy client.
November 24, 2021
Your Staff & Services at Maple Leaf wer Outstanding...they were very personable and
professional. Demonstrating attention to detail while being confident and Customer Oriented I could not have been happier or more impressed with a business anywhere I have lived in the world. Thank you for the throoughness and you service. I felt a real sense of
pride amongst the staff.
November 16, 2021
the staff who manage the storage provide the excellent service, they keep us timely informed of the progress all the time and keep the stowage dry and clean.
November 9, 2021
Your rep at the counter was very friendly & professional.
November 2, 2021
You do your job well.
October 30, 2021
Friendly organized and made the whole experience easy and efficient
October 29, 2021
Staff super friendly and helpful
October 26, 2021
The team that set me up were extremely professional and courteous every step of the way
October 22, 2021
Excellent service and very safe. We were very happy with experience.
October 13, 2021
When I need storage this is the only company I use. Over the past 10 years I have used them twice.
They offer excellent service and are very kind and helpful.
October 7, 2021
Louisa was very helpful and provided great customer service
October 4, 2021
Site was clean and affordable. Staff was extremely helpful and personable. Would strongly recommend.
September 22, 2021
Very friendly people to work with
September 13, 2021
Since the get-go these people at Maple Leaf Storage have been incredible. Kelly, Leslie, Jill and everyone who has help make storing items a little easier .. Great experience!
Only one wish which would come from head office, that they they would throw a bone to their long term renters. This would be appreciated.
Thank you Kelly for All that you do.
September 5, 2021
Jill, the assistant manager was very helpful with the whole rental process and very accommodating in answering my numerous questions. The Coquitlam storage facility is very clean, well maintained and managed. I would rent from this location again.
August 8, 2021
your locations are fantastic. very helpful in my move.
August 6, 2021
Very helpful and pleasant staffs. Locker is clean and trolley is handy all the times.
August 6, 2021
Very friendly and professional. I will rent with them again
August 3, 2021
Staff very pleasant and professional. Building very clean and access if easy. Very happy so far.
July 27, 2021
Very friendly and I like the way on how fast to accommodate you . Well done ?
July 13, 2021
Was a very smooth experience. The staff were super friendly and were the highlight of my experience! I'm sure I will be back at some point!
July 7, 2021
The Ladies at Maple leaf storage do run a very
Professional operation. The premises are
Kept clean and organized. Health and safety standards are being met. The Staff at Maple leaf are friendly and professional and make you feel welcome when ever you go to visit there. I would highly recommend Maple leaf storage at School house street. .
July 6, 2021
Very friendly and accommodating. I will definitely use them again if I need a storage place.
June 30, 2021
We loved our storage at MLSS! It's priced great and we had lots of room (more than we even needed) and it was well maintained and our belongings stayed in great conditions with no damage. The staff is helpful and very friendly and the locker access hours are perfect for our work schedule. We would definitely use MLSS again :)
June 9, 2021
Exceptional service and location
June 7, 2021
We used to rent the storage along Griffiths in Burnaby for a long time until the site has been closed late September 2020. We were offered to rent at Lougheed Highway and was accommodated for a half-price of the rent for few months...really appreciated for the generous offer. Great staff so with Kelly who used to work in Burnaby.
June 4, 2021
Kelly is amazing, very kind and helpful. When we had to move out of Burnaby location it was quite stressful, but Kelly made the Burnaby people feel welcome to this location and in doing so it helped ease the stress, which helped a lot more then she realizes. Thank you
June 4, 2021
Convenient location, friendly staffs, very good price. we stay with this location for few years until we have our own warehouse. Thank you,
May 31, 2021
This is definitely the most fantastic. self storage service I’ve ever had. It’s super close by to my home at a convenient location with super friendly stuff. Five star is a must!
May 31, 2021
staff was very helpful and personable.
May 25, 2021
Communications with staff (i.e. Kelly and Jill) were friendly, informative and timely. I would not hesitate to recommend this location based on the level of service received.
May 13, 2021
There staff are really nice.
April 28, 2021
Outstanding customer service with all COVID safety measures in place. Very convenient to drop by and rent a locker in less than 15 min.
April 27, 2021
The storages are clean and well maintain. It is worth the fee paid,and It was a very pleasant experience with staff. They were very patient and accomodating.We had a couple of rules disregarded, but the company were very considerate and acknowledge the situation.Rarely you can find such.
Recommendable. Try it to believe it!
April 26, 2021
The location of the storage is quite comfortable to reach. The working hours are very comfortable for me. The management is very friendly. They helped me to choose my box and provide me with very good promotion for the first rental month. The area protection is very dependable. That's why I strongly recommend this Storage.
April 26, 2021
This is my second time using this storage facility. I found it clean and accessible. The staff are friendly and helpful. I recommend Maple leaf storage to anybody. Thanks Dennis H.
April 19, 2021
Staff polite helpful.
Storage unit dry . all good
April 15, 2021
Great Location and Services!
April 14, 2021
April 14, 2021
I have 2 storages with them.
Always smiling and great service!
March 29, 2021
Front of house staff were amazing and helpful. Storage was clean.
March 11, 2021
Excellent services, courteous, conscientious of time and fast response.
March 9, 2021
We moved most of our possessions into Maple Leaf storage in 2015 after a flood in our apartment, moving in with family for the short term. Short term became long term and when we recently moved, all of our things were still in great shape.
February 16, 2021
I chose this company and location due to the excellent service from the two employees I interacted with. I am happy with the price and the facility.
December 13, 2020
Everyone was very helpful, this was my first time with any storage company and was not sure how it worked but the staff was so amazing and they walked me through everything. The storage locker and surrounding space was clean and well-kept. I felt very safe having all of my personal belongings in this storage locker. Will definitely use MLSS if I need a storage locker again.
December 10, 2020
Professional, friendly, very knowledgeable, accommodating and helpful people running this place. What a great stress free experience.
November 17, 2020
Great rates, everything was clean, the location has easy entry/exit with convenient hours! Highly recommend. The staff were very friendly and helpful too! Thanks Kelly!
November 9, 2020
I moved from the Maple Leaf site on Griffiths near Edmonds Skytrain Station , but I did not reserve a locker in September. However, they were able to fit me in at the Lougheed site. I got the size I wanted and it is very clean and accessible. The feature I like here is being able to make payments online because often I work across town on construction projects and have difficulty getting to the office to make a payment. the online forms are easy to follow. This feature is an improvement on the other site. Much appreciated.
November 4, 2020
Ladies were very helpful with everything. They answered all my questions and I would highly recommend this facility to others.
November 2, 2020
Very friendly employees. Super helpful on finding the right size storage unit. Also well maintained very clean
November 1, 2020
I am extremely happy with Maple Leaf
They welcomed us like friends.
They always are friendly and kind.
KELLEY is very Professional but aswell goes out of here way to treat us like family.
Will recommend this company to many friends. 5 STAR IN MY BOOK
October 30, 2020
Facility is enormous with all sorts of locker options, ample space in driving lanes and the location is amazing, conveniently located next to the highway and easily reached from and direction!
I rented a locker for 3 months, got a sweet deal but it was during the time of Covid!
While visiting my storage unit I had noticed, multiple times, staff going around cleaning and checking general safety.
Everyone is friendly and I was utterly amazed how nicely the place is managed.
Will definitely go back when in need of storage ..
and they sell books :)
October 29, 2020
I was at the Burnaby location and being that it was closing down I had to relocate. Everyone in involved were awesome, from choosing which new location would work best for me, to the
crew at Burnaby being really helpful, friendly and professional, and the ladies at my new location in Coquitlam helping with closing the old account opening the new account. I moved myself but the support from Maple Leaf team made it all go smoothly, I am very happy and will be staying. Thank you
October 20, 2020
My first time experience at this location was fantastic. The ladies at the front desk greeted me with a friendly smiled were and approachable. They answered any questions that I had. I am truly glad that I chose this location.
October 20, 2020
Very pleasant setting everything up, got a great deal, and it's been easy to use every since.
October 15, 2020
Maple leaf storage has been great to deal with. They communicate well and don't hold you down with hidden costs. Great staff. We'll be back.
M&M Film Stunts
October 14, 2020
Excellent customer service and very clean units
October 13, 2020
Great staff — helpful and always friendly. Tools may need some maintenance at Lougheed location. Bit of a comedy of error trying to get a lock cut the other day but staff member was persistent and good natured as we dealt with a dull bolt cutter and dead electrical outlet (for grinder).
October 12, 2020
Every thing was nice. Friendly staff very efficient,
October 12, 2020
Great customer service!
October 8, 2020
The staff is so friendly!!! Everyone I have dealt with so far has gone out of their way to be helpful
October 8, 2020
very good service
October 6, 2020
Great Service and Experience
October 5, 2020
This facility is very clean and well staffed. All the staff is very very friendly and eager to tend to your needs. I'd highly recommend this facility to anyone.
October 4, 2020
Good sevice and clean
September 27, 2020
Always good service. Burnaby site was older and kind of funky, but definitely functional and secure. Coquitlam site near Schoolhouse Road seems newer and nicer, even a real door on our unit. Is clean and convenient.
September 21, 2020
The staff were very helpful and kind. Storage lockers were very convenient and clean.
September 13, 2020
So efficient and smooth. The lockers are so clean. Managed very well!
September 11, 2020
I've rented storage lockers a few different times to assist with moving between jobsites and storage of personal belongings as I organized my home. I always come to Coquitlam Maple Leaf and have for a couple of years. The staff, Louise and Kelly, are both very professional and friendly. Each time I've started a rental they had multiple units for me to choose from and were happy to walk and show me each unit so I could choose the one most appropriate. Also pointing out the particulars of each unit (access, price, etc.). I will definitely return tot Coquitlam Maple Leaf for my next storage needs.
August 13, 2020
The Maple Leaf Storage Team at Lougheed was exceptional! I don’t often expect much in the way of Customer Service from a storage facility but they went above and beyond. Moving from Vancouver Island was very stressful and not being able to see the units made me uneasy. I called many different storage facilities and Maple Leaf was the only one that provided me with pictures of the exact unit I would be renting! That, and the price comparing, it was a no brainer. Thanks Maple Leaf. I’ll definitely come back if I need storage in the future.
August 11, 2020
Great customer service, clean storage affordable prices.
July 31, 2020
Maple Leaf Self Storage provides great facilities for storage.
The staff is very friendly and delivers excellent customer service.
July 28, 2020
I have been with maple leaf self storage in the lougheed location for over 3 years. Kelly and Louise have been fantastic. Their service and kindness go above and beyond what I have experienced from many other self storage companies in the past. If there are any issues or questions they solve them ASAP. I have been very happy with my choice on the lougheed location for my storage and that has a lot to do with the two women that manage the location. Thank you so much ladies, it’s been a pleasure.
July 28, 2020
We have been storing our supplies for our business for a few years at this Coquitlam Maple Leaf storage and it has been the most secure and well maintained storage facility that we have had the pleasure of utilizing. The ladies (staff) are extremely friendly and accommodating and are always happy to help, and I would give them a thousand bonus points for the cookies and candy that they are always offering at the front desk. In addition they have been even more accommodating during these trying times, especially with cleanliness and any other extra requests we have made of them. I would give them ten stars if I could and would encourage anyone who is looking for a safe, friendly, clean and affordable storage unit to go here, you won’t be disappointed! Thank you ladies of Coquitlam Canada maple leaf storage for being such amazing people!
July 28, 2020
Louise made the process so easy she provided excellent service. Definitely would refer friends.
July 9, 2020
Courteous staff, clean premises, functional layout. Overall good experience for anyone requiring no frill but complete and user-friendly storage facilities.
March 5, 2020
Best Service Ever!
February 26, 2020
Kelly was pleasant from the 1st call until the end of my agreeement whit them.
Very appreciate having associate like her to represant a company.
Good Transition Moving Inc
February 13, 2020
I used the locker for 8 months. My experience was wonderful. The friendly, polite, eager to help staff, made my experience pleasant. I will definitely recommend this location to any one needing storage. I mostly dealt with Louise. Her friendly, helpful personality was a blessing in itself.
Thank you to all the staff.
December 29, 2019
Front start to finish the experience was excellent. The staff extremely helpful & friendly.
December 11, 2019
Very friendly and helpful staff. Clean, convenient lockers. I used their service for nearly 2 years with no issues. Plenty of ways to pay provided including auto withdrawal, on site payment, or through the website by credit card.
December 4, 2019
FIVE STAR for the efficient, helpful and caring service and most comfortable I've felt with Louise as she showed me all available units to suit my storage needs.
Thank you Kelly and Louise.
March 18, 2019
We rented the storage now fo 2 years. The price is decent and t,he people working there are very efficient. Would and have recommended maple leaf to family
March 18, 2019
The guys are helpful and the rent very reasonable....great place to have a storage unit.
November 27, 2018
I had a fantastic experience got a storage unit at maple leaf and couldn’t be happier with the convenience and customer service received .
November 16, 2018
Tim was polite and professionally. He took the time to explain the process and why to choose Maple Leaf over his competitors.
November 13, 2018
As this is a first time we've used a storage facility we have nothing to compare it to . Suffice it to say nothing unfavorable has happened so everything is good . Based on our experience we gladly tell others :)
August 9, 2018
Simple, easy process. Easy access to units
January 24, 2018
After combining homes and having items my partner and I are both not ready to part with, storage seemed like the best solution. The folks at MLSS Coquitlam were more than helpful in determining the size of locker we would need and be flexible in terms of other sizes if required during the move. The pricing is more than reasonable and the site is clean, safe and secure. The free coffee in the office was certainly a bonus mid-move while playing Tetris with our belongings in the locker!! Thank you!
January 24, 2018
Maple Leaf Storage has been of good use to me for the last couple years. The front desk service is very good and access to the locker is very easy. I looked around before choosing Maple Leaf Storage and don't regret it. Thank you
January 24, 2018
The Maple Leaf Self Storage Coquitlam team are friendly, helpful and just simply amazing. Never had self storage before, they patiently explained everything to me and helped me choose the right locker. Shortly after I got my locker, I changed to a bigger locker and then went on vacation. While away, I realized I forgot something in my previous and now unsecured locker, when I contacted the MLSS team, they were immediate to help me. You cannot beat that. Thank you! FIVE STARS TO THIS TEAM!