August 28, 2023
Moved in with no fuss and vacated with no fuss, the staff were very knowledgable, good-spirited and helpful and it made my first time storing at Maple Leaf very memorable.
August 6, 2023
I’ve had a unit at Wall Street location for more than a year. I’m extremely satisfied with the levers of care and professionalism offered here. The staff are more than amazing. They’re polite, professional, helpful and extremely caring. They’re efficient and and always offer best. I really cannot find best words to describe how satisfied I am with the staff and the quality of care. But I want to tell all the staff at Wall Street location; thank you very much for all the help.
I wouldn’t hesitate recommending this location one bit.
Thank you so much.
August 1, 2023
The staff were great to work with. They showed me a variety of different units that they had available and showed me how to use all their equipment to make the move easier. The unit was clean and dry and all my belongings were clean and dry when I moved out. Would highly recommend storing there!
June 26, 2023
Storing at the Wall street location was very easy and convenient. The staff were always helpful, and provided a good tour and presented many options to help me decide on my storage unit. There was always room in the loading bays to unload/load. The facility was clean and felt safe.
April 27, 2023
Friendly and helpful staff run this business, and they keep the space clean and secure.
April 14, 2023
The crew at Maple Leaf are always looking out for their customers! There is a big range of units to pick from for what ever you need! Would rent here again if i ever need the extra space.
March 28, 2023
Have been with Maple leaf for 4-5 yrs. Customer service was amazing and helpful. Very clean and organized. I’m gradual for all the assistance over the years maple leaf has provided.
March 27, 2023
been storing stuff wth them for ten years. Hiccup with first locker (leak) but they gladly changed my locker and may have given a months free rent.
Been though many different lockers, all good. The staff are great and helpful. No real complaints from me. Just moved out (covid, lack of job, rate increases on a budget of now zero) the team were most helpful.
Only real complaints was on a deadline crunch to get out, had the ground floor forklift go dead twice in three days. I trust they will be looking into this. Still, made the deadline!
Would recommend this location (for East Van) and Maple Leaf!
March 22, 2023
Very positive experience - the facilities are clean, secure and easy to access. The employees at the facility were great and very accommodating. Highly recommended!
March 2, 2023
I needed some temp storage and Maple Leaf came to the rescue! Their facilities are clean, spacious and very secure. The staff also went above and beyond with their customer service. I would use them again in a heartbeat!
February 24, 2023
I stored quite a few items with Maple Leaf Self Storage (on Wall St) for over 6 years and found them to be professional in all ways. When there was a weather issue with leakage they immediately moved my things into another unit, no problem) and were helpful throughout. I totally recommend them (nice people too)
February 15, 2023
My experience with maple leaf was nothing but positive. Obtaining a locker was quick, simple and affordable. The movers I hired were able to access it without my presence which was extremely helpful. And the extra day to move I was given was a life saver as the help I had lined up fell through and I wasn't able to retrieve all my belongings on the scheduled move out date. I highly recommend maple leaf to anyone needing storage services.
February 12, 2023
Friendly efficient staff and a clean well kept facility. Convenient location and never too busy.
February 7, 2023
I stored with them for three months and I was back and forth many times in that period of time. And all i can say is how accessible the place is, clean well lighted. Secured and with approachable and pleasant people around. Ready to assists you. And they got promotion where your third month is free when you pay upfront.
February 6, 2023
Very helpful and great staff, made my moving/storage experience as seamless as possible.
January 22, 2023
Amazing Staff! I stored with them for 2 years and had a great experience. Would be 5 stars but the prices did increase over time. But this is to be expected as it is Vancouver. Would recommend!
January 6, 2023
Incredible service, flexible and pretty good accommodations. I couldn't have asked for a better experience.
January 1, 2023
The company I work for has numerous storage units at this location as well as multiple other locations throughout the country. Wall Street Maple Leaf Self Storage has to be my absolute favorite. Their customer service is above and beyond. I have spent a lot of time at this location over the years, and the current staff has always made me feel safe and welcome. The bathrooms are always clean, and the staff is always available whenever I have questions or need to borrow equipment. They have always greeted me with a smile and been my cheerleaders when I am having a rough day. I honestly can’t put into words how amazing my experience has been, and all I can say is thank you, from the bottom of my heart to all the staff, and cant wait to see you soon!
November 26, 2022
Stored my stuff there for 3 years. Staff was great to deal with and the facility was always clean and well kept.
November 2, 2022
I had the pleasure of working with the Maple Leaf Storage Staff on Wall Street for business purposes. They couldn't have been kinder and more helpful! Great spot, clean, decent parking options and again, the most knowledgable and kind staff! Would definitely recommend for all personal and business needs!
September 15, 2022
Hi everyone, honestly maple leaf self storage on wall st , was the best experience I ever can ask for . I wish I have the option to give them 10 stars because they are 100% deserve it .
1 location it’s amazing and so convenient and close to downtown.
2 loading dock that makes my life much easier , I absolutely love it .
3 very safe actually no , it os extremely safe 100%.
4 very clean , loading dock , Office , washroom , Hallways , and of course you will get clean storage when you sign up .
5 all the staff are amazing , I can talk about each individual in this team , and believe me from the Manager and the rest of team are truly, helpful, nice , caring , and they try to help in every way they can . I’m so happy I get to be there for almost a year if not more . And for sure if I ever need new storage they would be the only one and only to go back to . From cowboys smoke shop on commercial big thank you to maple leaf self storage on 3001 wall st Vancouver for all the support and caring from your team to us ! We are leaving for now but we are truly happy in every way . And absolutely in the future if we need a storage you would be the only one on our list . Best of luck and thanks again. Sam
September 13, 2022
Excellent, professional and friendly service
August 29, 2022
Optimal experience especially with our special moving circumstances. It was so great to find this storage company to help us navigate through our move. Thanks to Clint for organizing the long distance communication and making it happen. Would highly recommend!
Facility is clean. Office staff kind and considerate!
August 29, 2022
Great service and location! Awesome staff and very clean.
August 8, 2022
Friendly & helpful staff. The facility was safe and clean. I've had an absolutely amazing experience with Maple leaf storage Wall Street and would use this facility again in the future.
July 29, 2022
Outstanding customer service, excellent solving problem orientation, impeccable following of processes with all clear information about everything; I had zero questions, all of them performed their duties flawlessly explaining every detail so clear and easy to understand, clearly reflecting the right leadership, training and follow up of their duties.
July 22, 2022
Great service and location! Awesome staff
July 21, 2022
I have been a customer here for 7 or 8 years now, this location was very close to my home but staying with Maple Leaf just moved to a location even closer to my house so happily staying
June 3, 2022
Running a home-based business means running out of storage space. Maple Leaf Storage was the perfect “records room” solution for three decades. The staff are friendly and helpful. Access to the unit is easy and secure.
Linda and Joe
May 11, 2022
Excellent service, clean and bright facility. I highly recommend storage at this secured facility
May 5, 2022
The staff was awesome in helping us sort everything out!
April 28, 2022
Friendly staff and great service. Would recommend this as a great storage place for your treasures.
April 7, 2022
Clean and convenient
Great service by great staff
I highly recommend Maple Leaf Storage
March 23, 2022
Great service. Staff were very easy and helpful to communicate with.
March 22, 2022
Great folks work here! Friendly and welcoming, and good at what they do.
February 25, 2022
all staffs are very kindly.
February 18, 2022
Wonderful customer service
February 8, 2022
Staff is AMAZING, but the rates can be a bit high and increase pretty regularly.
Also it can get hot in there so if your stuff is heat sensitive... maybe avoid upper level storage esp in summer months.
January 8, 2022
the facility is clean and well-maintained, the staff is organized, helpful, and professional. I really feel my belongings are safe here, being watched by cameras inside a secure compound. I was able to store my vehicle here and the day I needed a bigger locker the staff helped me adjust the size to suit my needs.
January 2, 2022
They were clear and helpful. The route to get to my locker was a bit confusing as they got lost at first themselves, but otherwise friendly staff, no issues.
December 31, 2021
I have really enjoyed my time her at this storage facility. They are the best storagebplace I've been to. There prices are reasonable and they sending a reminder to pay your bill on time jot once but twice. My favorite part of maple leaf is the staff, they are so helpful and really friendly, yet professional. They care about you and your storage unit not just your money. I've had two different units as I downsized and they switch was smooth as butter. I've recommend all my friends to come here and anyone else looking to come here. I promise you won't be disappointed. They communicate throughly through phone and answer their emails right away.so it's never hard to get in touch when you need help. Highly recommend!!
December 19, 2021
I stored the contents of my condo at Maple Leaf Storage Wall street for about 6 months this past year, and was extremely happy with the service I received. Tracy and her colleagues were helpful, friendly and efficient every time I called or came in. The facility is clean and safe. I would definitely use this storage facility in future if the need arose.
December 16, 2021
Great and helpful staff. Just wondering there are easier access to the top part of the storage but otherwise it's pretty safe.
December 12, 2021
We started with a 5x10 and went in today to double it up to make moving a bit easier …ended up with a 10x13…so awesome….service,product,staff….maple leaf has it all…thank you
November 28, 2021
Totally excellent! SO friendly, kind, helpful...and well-kept place!
Thanks to EVERY staff member!
November 21, 2021
Exceptionally helpful in accommodating my questions, needs, and working out financial details. Definitely will recommend.
November 9, 2021
Had a great experience with everyone that worked here. Always friendly, and no issues when I vacated. Would use again.
November 9, 2021
I’ve rented twice with Maple Leaf on Wall st. Excellent experience both times. The office staff are friendly and straightforward. The units are clean and easy to access. And they have very affordable prices. 10/10 would recommend.
November 3, 2021
Great staff, always a clean place and a variety of sizes available. It was super important to us to have a truck level loading dock and we will definitely return as a customer and recommend to others seeking storage.
November 3, 2021
Staff extremely polite and helpful. Great rates
October 31, 2021
I have used maple leaf storage since Year 2000
And it has always been pleasant, the units are clean, the customer service is always amazing,
October 21, 2021
Friendly & helpful staff, safe storage, clean building, great pricing, wonderful storage experience!!
Thanks again Mapleleaf ?.
October 20, 2021
A bit far from where we are living but nevertheless we have no issues.
October 19, 2021
I needed a storage spot for my RV for a few months and I'm so glad I picked the Maple Leaf Storage on Wall St. The staff was faultlessly polite and helpful, accessing my spot was easy and the facility seems very secure. What more could you want?
October 13, 2021
I had a phenomenal experience here. I’ve had some trouble with storage places in the past, but Maple leaf was kind, professional, and helpful from the very beginning to the very end. I cannot recommend them enough!
October 12, 2021
Fantastic. I'd been let down the day before by another company who were supposed to move and store our things for a year. That company never showed up, so we were stuck with all of our stuff in the lobby of our apartment, 3 days before we moved to the uk.
I called Maple Leaf and everyone I spoke to was super helpful- I first called the Quebec St location, and when their prices were too high for me, they recommended the Wall St location, who were an ideal fit.
I think the person I spoke to was called Martin Higgins (or maybe Higginbottom?), he was great- stayed a bit late to meet me on the first day, found a unit that was perfect for me, and really helped me to understand the paperwork. I was panicking a bit because of everything that had gone on, and he was really chilled and helped me to feel a lot better about everything! Really glad we used Maple Leaf.
October 4, 2021
I've had an absolutely amazing experience with Maple leaf storage Wall Street. They made it very simple and easy to find a storage unit that best suited my needs and have been helpful, kind and knowledgeable along the way. I would recommend them to everyone!!!! Also, the prices can't be beat... 10/10
September 23, 2021
I've had a storage unit at wall street for a year now. It's a spacious, secure, and well-equipped facility. The wall street staff are keen on customer advocacy. Highly recommend it to anyone interested in storage
September 20, 2021
Tracy is very helpful and accommodating!
September 9, 2021
friendly informative staff, very secure, huge facility, good equipment. Annual price increases sure, but everyone does that as the cost of property tax increases. Well priced for what you get.
September 9, 2021
The team at Maple Leaf Wall St have been extremely kind and helpful. They've gone out of their way to do tours of different spaces when I couldn't choose, send reminders on payment dates, lend me loonies for their carts when I forget mine, offer flexible package dates to allow me to move in and out without extra charges and they're the most affordable storage space in my entire area! I've really enjoyed their great level of customer service and will definitely use them again in future for any storage needs. I recommend them if you're looking for a great price and great service!
August 15, 2021
Great facility. Everything from the staff, options, cleanliness, amount of dolly’s, huge covered area for loading or unloading.
No question if we need a storage locker again, this is where we will go!
August 13, 2021
excellent support from all staff, helped me out with storage advice, always professional and polite. I would recommend MLS to anyone needing short or long term storage space in E Vancouver.
July 31, 2021
Amazingly friendly staff, felt like they all knew my name from day one.
Clean facility and great facilites
I only needed their services for a few months, but if I ever need storage again I will definitely be returning
July 25, 2021
Very friendly staff that will go out their way to help you get set up for a storage space. Thank you.
July 5, 2021
Great experience from start to finish - zero stress!
June 26, 2021
Helpful and knowledgeable staff.
June 25, 2021
Clint was professional, patient, friendly and very efficient during the time I was making inquiries. The day of the move in, due to the delay and miscalculation of the space from my mover, he stayed past his working hours to make sure all the paper works were done and the last minute addition of the locker was completed. The facility is very clean, organized and very secured. I am grateful for the help Clint has given and would highly recommend this facility!
June 23, 2021
This is the best place to store your stuff. Everyone is super friendly and the facility is well taken care of.
June 21, 2021
Clint was really easy and great to work with to arrange my visit and find me the perfect storage unit for my purposes. I am immensely grateful for his approachable professionalism and help at every stage of the process, and left very confident about the security of my belongings (and the ease of an eventual move-out). I also appreciated how clean and secure facilities were kept. All in all, an excellent first experience hiring a storage locker. Thank you!
June 13, 2021
Great check in details and friendly staff
June 1, 2021
I have had my unit since 2014, and prieviously, I was at Maple Leaf Storage at another location.
The service is very professional and consistent. There are small periodic rental increases. My rent increased by approximately $40 in 8 years. The price of my unit, which I believe is a 5x10, is still much more affordable than a unit at the next most affordable storage warehouse. I moved a client into another self-storage company and the rate is much higher, and they have made several rental increases only within the past year on top of constantly messaging me that they forgot to add this or that fee and that I’ll have to cancel and resend payment. Maple Leaf Self Storage has never done that, not even at the other location that I was in over a decade ago.
My unit was on the second floor, on the second level, accessible with rolling metal stairs like they have in hardware depots. The inside of the unit is plywood up to 6 feet and metal deer fencing for air circulation for the top 4 feet. It is warmer on the second floor compared to the first during the summer... something to keep in mind.
My items were safe, and I only checked in a few times during my rental period. If you prefer to keep your items clean I would advise you check in more often to clear out any webs, dust, or signs of rodents (they have systems in place to control this, but I assume some lockers attract these little guys) and store everything in big Husky or Rubbermaid containers. My stuff was quite dusty and webby after 8 years of settling, haha. I would leave it but it is now time to let go of all these things.
Thank you, Wall St Maple Leaf Storage for holding on to my childhood trinkets and toys for the better half of my adult life.
May 18, 2021
Friendly staff. Excellent service. Clean facility. Great value.
May 16, 2021
The staff are friendly and the facility is clean and tidy.
I have used this company on and off for some years and have always felt the staff did a good job. However, I must say that myself along with many others during COVID lost our income or our income was greatly reduced. It seemed that many companies were finding ways to help their customers meet their financial obligations. Maple leaf storage did nothing to help. I think they said if you get a friend to store there, they'll give you 25 break on your locker. Kind of a joke.
May 15, 2021
Staff are all really helpful and enjoyable to chat with, got some good music recommendations as a bonus. The building is tidy and we'll maintained and seems well secured, access was always easy. No complaints whatsoever, have recommended to friends several times.
May 15, 2021
Everyone has been so nice to me.
All of the staff was patient and helpful, also fun.
Moving is a hard time and this staff put out the good energy you need.
May 2, 2021
I had opened my locker approx 3 years ago and the staff has always been extremely helpful and friendly. The storage is priced reasonably and well maintained and fully secured. I have closed my locker as I am moving away but would highly recommend their service especially this location. When cancelling my account i was given grace period to schedule it with my move out date so everything worked out so well.
Thank you for everything:)
April 27, 2021
Friendly and helpful staff, organized operation, clean.
April 21, 2021
Great facility! Great staff! When and if I’m next in need... they’ll be the place I go to rent storage space again.
April 7, 2021
Great service, clean building. I’ll be back if I need storage again!
April 6, 2021
Front desk was very helpful.
April 4, 2021
Great experience, starting from the request for a quote. Exceptional service from every person we dealt with. The facility is clean and it was so easy to load and unload. Could not ask for more and would definitely use this location again.
March 29, 2021
Great service provided. The staff in the office is always smiling and happy . Clean and following the rules for this Covid times. The store always has the packing supplies ( at reasonable prices) that are needed when you run out. So that you don't have to go to a hard ware store. This location is easily accessible for getting in and out of your locker even when office closed.
March 23, 2021
Friendly and very helpful staff. Clean and dry storage unit. Very reasonably priced. Would highly recommend this location.
March 21, 2021
I have received a great service for many years of keeping our business stuff at Maple Leaf. Staff have been so friendly and willing to help. Information also came on time and easy to manage for tax season.
Strongly recommend this location to anyone.
March 21, 2021
Friendly, helpful staff. And, you pay less than a downtown facility!
March 20, 2021
All the staff gave exemplary customer service. They always responded promptly to my questions and were friendly and professional. I was also really impressed with the level of service upon first renting the locker and signing the contract, with being shown around the facility and how to use the ladders. To be honest, I wasn’t looking for excellent customer service in this scenario - I just wanted to store my stuff! But actually it did make a difference to me, because of course I was storing my possessions and that extra level of professionalism on their part made me feel more secure.
February 12, 2021
Knowledgeable and helpful staff!
January 28, 2021
Goods delivered OK. Local staff are friendly and provided good service. So far only prob is lack of overhead lighting in locker.
January 26, 2021
My gallery was small so I kept excess stores here for a few years. The staff were always very nice and helpfull. The facility is large enough that I can get in and out easily and the hours were great.
January 24, 2021
Used this place for a few years while travelling the world. They were incredibly courteous and professional, proactive about security and maintenance for property. Great experience, no complaints.
January 11, 2021
exceptional service with my relocation. highly professional moving and storage company.
December 16, 2020
Kind attention and service to help find the locker I needed size & budget
December 16, 2020
Kind service and help received to find the right locker I needed.
November 22, 2020
I occupied a unit for 18 months. The facility and the unit were always accessible, The facility was always clean. And the best feature was that the staff, particularly Barbara and Clint, were always most helpful and accommodating. I would endorse and recommend the Wall Street storage location.
November 16, 2020
Exceptional service, went above and beyond to not only make sure the locker i was renting would suit my needs, but also were extremely helpful, caring, and knowledgeable. You can really tell that they have passion for what they do. I'd definitely be recommending this place.
November 8, 2020
Went Very Well
November 1, 2020
We were greeted by staff in PPE, polite and helpful
October 27, 2020
Great team, 10/10 service and smiles!
October 18, 2020
Moved from Griffiths MLSS to Wall. We had a new spot within days and moving was no problem. Very friendly/helpful staff at both locaations.
October 18, 2020
Moved from Griffiths MLSS to Wall.
October 14, 2020
Really incredible customer service. Tracy and all of the staff are always so helpful and so friendly! This is our second time using this location and we will for sure use it again next time we need storage.
October 12, 2020
Somehow the team at Maple Leaf manage to make visiting a storage locker an absolute pleasure, which is no easy thing. I packed away stuff for several months in anticipation of a move. That just happened and I’ve surrendered my locker but if I ever need storage again, this place is the best!
October 4, 2020
I had intended to only use storage for a few months but ended up using this facility for a year. I previously had a terrible experience with another storage facility on North Commercial Drive so I was a bit weary. The friendly, knowledgable staff and the clean, accessible facilities turne dout to be just what I needed. I would definitely recommend Maple Leaf Storage on Wall Street.
October 3, 2020
After the closing of the Burnaby location, the team there and at this location were very helpful and made the transition easier
October 3, 2020
Awesome and accommodating staff. Half way through my 2 months off storage I needed a larger locker and they made it happen right away. Super convieniant location for moving in and out of downtown because it's so close to the Highway.
September 14, 2020
September 9, 2020
The staff responds to questions and concerns very promptly....and they go out of their way to help you get the right storage at the right time.
The space is clean and user-friendly.
I can't say enough good things about our experience at this location.
September 2, 2020
The customer service is outstanding and their storage space is so clean and safe that we have used them for over ten years!! Highly recommend this location!
September 1, 2020
Thank you to the Maple Leaf Storage Team on Wall St. They accommodated our needs last minute and their pricing was some of the best in the city when comparing to other storage companies in Vancouver. Will be back, if need for storage arises again.
August 29, 2020
Easy, friendly, efficient and COVID-safe experience getting my locker. I’m very happy I chose Maple Leaf!
August 1, 2020
It's been a great experience using Maple leaf storage oh, you've made it easy and convenient for me your location is primo, and your staff is excellent and extremely friendly.
July 22, 2020
The services they provided me for last 6 years where great . Staff always there to help. Also Easy access to location and I will be using there service again in near future .
July 14, 2020
Friendly, clean very professional. Made my transition in my
July 11, 2020
Customer service is great. It was a transition period for me and they made it happen with ease. Thank you so very much.. A friend of mine told me about you.
July 10, 2020
The best part of my experience was how helpful and friendly the staff are; they definitely helped make my first time renting a storage unit easy and seamless!
The facility seems to be a bit older, but it’s still well-maintained and secure! Never had any concerns about the safety of my stuff while it was there!
June 9, 2020
We’ve used this facility for over a year while away from Vancouver and definitely recommend it.
They have many sizes of lockers, perfect for every need, and the staff is very helpful, their response is always timely and accurate.
May 21, 2020
Used there services for 5 years never any problem
April 28, 2020
We used the Vancouver Wall Street location earlier this year and it was a great experience. We rented one of their 10' x 10' ground floor storage to keep our belongings while we were listing our place for sale. All the staff there were very friendly and helpful, they explained everything in detailed and always had treats in their office. Our storage room was spacious and clean. The hallways were very wide, making it easy to wheel all your stuff. They have plenty of different sized moving carts available at all times. We have since sold our property and moved our belonging out of the storage. Checking out was easy, as we just sent them an email confirmation. All in all we were very satisfied with their service and will definitely use them again in the future.
April 22, 2020
clean facility and great service
March 21, 2020
I have been a customer to Wall Street Maple Leaf Storage since January 2016 and over these 4 years they provided me an amazing and courteous service, taking a great care of my belongings and helping me many times when I need it. The staff is friendly, capable and helpful, the storage is very clean and organized, clean bathrooms and free coffee with cookies, what else to ask for ? ... all with a great location and easy access, and to make it even better, the cherry on the cake is the reasonable price compared to other places in the city. Cheers to this nice storage and the great staff !
February 27, 2020
Everyone working at this location is fantastic. They were all so friendly and helpful, and I have really enjoyed storing my belongings here. I highly recommend using them, as you will feel very safe, secure, and welcomed here! Thanks for all the help!
February 26, 2020
This is the best storage facility ever! The staff is amazing, so friendly and helpful. Facility is in an great location and loading/unloading is a piece of cake. Thank you Maple Leaf Wall St!
February 3, 2020
Friendly, helpful staff. Nice facility.
December 14, 2019
Always welcomed with a smile and staff are very helpful!
October 29, 2019
Simple sign up process, and friendly and accommodating office staff. Everything is exactly as you hope it will be.
October 28, 2019
Facility is spacious and accessible but it’s the staff that has earned my 5 star review. Helpful, polite and good humoured. Overall a great experience!!
October 25, 2019
I have been a customer for at leadt 15 yrs.The service is outstanding.Very friendly and professional.I highly recommend Maple Leaf Storage on Wall st.
October 21, 2019
Your information and customer service have been outstanding. Thank you for making 'organizing storage' easy and stress free. Your staff is friendly, conscientious, helpful, and well informed! Thank you!
September 30, 2019
Shared a locker with a friend. Excellent Customer Service.
September 30, 2019
This warehouse is simply the best. The staff is quite professional, always willing to help and making customer service their number one priority. Their facilities are very clean, with pallet dollies always available, and 90% of the time there is room on the parking lot. I spent a good deal of time looking for the best self-serve warehouse with loading docks in Vancouver and this is the winner.
September 23, 2019
Was looking for a small locker while travelling sround BC. Was recommeneded to Wall. Great selection of sizes and the staff was very helpful. Would definitely come back!
September 23, 2019
Barbara and her team are fantastic. Older site but very clean. Love Cookie Fridays!
September 19, 2019
Barbara Clint and the entire team at Wall Street are nothing short of amazing to work with. They're helpful, friendly and a bright spot in your day every time you stop by. Highly reccomend.
September 18, 2019
Have had multiple units here for 5+ years and the service/cleanliness has never wavered. Barb and Clint always go above and beyond!
September 18, 2019
So helpful and friendly! Very organized and really take the time to get to know you.
September 18, 2019
Barbara, Clint and their staff are very friendly, professional and helpful in finding solutions. I highly recommend their facility
September 18, 2019
Always helpful & they go above & beyond when it comes to customer service.
September 18, 2019
Clint and team are very helpful, accommodating and pleasant to deal with.
September 17, 2019
I have used self storage at Maple Leaf Wall Street for the better part of the last year. Everything was smooth and trouble free.
I definitely recommend them and will use them again if I need storage.
September 11, 2019
Excellent customer service from the time I walked in the door. Tracy was great and very helpful and I feel comfortable storing my belongings. I will recommend this location to my collegues and friends
September 2, 2019
Incredibly friendly and accomodating. The units are basic and a really good price! Everyone I dealt with went out of their way to help me. Would definitely store there again.
August 16, 2019
Simple process, Barbara provided a mini walk around and explained rules.
Facility is easy to figure out, glad I came here
July 30, 2019
Storage space is big as expected. Staff is friendly and accommodating. Very good deal with their one month free storage. Will definitely recommend to friends.
July 27, 2019
I have had great experience using Maple Leaf Self Storage at Wall Street. When I needed help with the size of the storage, I was given a lot of information to help decide, with the option to upsize and downsize as needed. Storage is clean, and all the tools I need to move my international shipments such as forklifts were available on site. As a commercial tenant, acceptance of deliveries and facilitation of scheduled pickups on behalf of us were our most favourite features as we didn't have to be onsite at all!
July 21, 2019
Safety is number one for the value of the stuff in a safety secure place.A company trustworthy relationships makes a client happy value time.Thank you of being there to look after my belonging stuff.
June 13, 2019
The quality of staff there is the number one reason why I like this location. They are very helpful, easy going, very nice. The location is convenient for me. I've been a customer for 4 years.
June 4, 2019
Barbara and Clint have been so helpful, wonderful and understanding of all my needs and issue, going above and beyond to ensure I would always have the storage I needed. I can't say enough good things about Maple Leaf storage on Wall street.
June 1, 2019
People are great, storage is easy to access price is good.
May 26, 2019
Very easy and staff is professional
May 6, 2019
Well I missed the April 30th deadline but still leaving a review - I had to go out of town right after storing my belongings. I stopped into Maple Leaf Storage and was warmly greeted. It was an easy process from viewing a ocker to signing up and being offered all the perks !
Thank you for making my moving process easy.
May 2, 2019
Barbara and Clint provided exceptional help with information and rates, and were extraordinarily accommodating to find and explain options available at Maple Leaf. The whole process was made enjoyable by their friendly attitude.
May 1, 2019
I chose Wall Street location because they have the best covered huge load in/out dock in Vancouver! That's a plus on rainy days. As I've continued to keep a large unit, I've always felt comfortable and safe going to Wall Street Maple Storage. The site is kept clean, the staff friendly and available ladies toilet. I've previously stored in US and this Canadian facility is the best!!!
April 30, 2019
I have stored my valuables, my sentimental chachkas, my creative aspirations, various materials for my project goals, and just plain old treasure (aka junk) with Maple Leaf Storage in Vancouver at the Wall Street location for almost 2 years now. The staff members at this location are consistent and always very courteous in a professional but genuinely caring and helpful way. I really do feel like the staff here care about my customer needs and always do their best to help me make the best decisions to suit my changing storage needs and budget concerns. One of the primary reasons I have stayed with Maple Leaf Storage Wall street for as long as I have is because the staff are so friendly and helpful!
April 30, 2019
Price is affordable and its great because I'm a long term customer
April 29, 2019
The staff are super friendly and helpful.
Straight shooters and very clean.
April 28, 2019
We are a Not For Profit Farmers Market Society and have dealt with this company for many years now. We have always received quick service when we are at the facility, answers to any questions we have by email within minutes. The staff is always kind and professional, the facility is clean. The pricing is fair and increases are few over the years. A great place to do business with.
April 28, 2019
Nice facility. My needs were assessed, planned, and met. Clint was extremely helpful.
April 28, 2019
Very pleased with service. Love cookie day on Friday.
April 27, 2019
Love my stacked locker! Less likely to be broken into, and less of a concern for flooding!
And love that there is heating !
April 27, 2019
Super great facility and the staff is so friendly!!! Very helpful and were able to set me up with the perfect storage for my stuff!
April 26, 2019
Competitive rates, good location, helpful and friendly professional staff. I have been there for cookie day twice !
April 26, 2019
We have had a storage locker for our business for 25 years at this location. We have never had a problem. Clean, easy loading in and out, always find parking, all good!
April 26, 2019
I have found the staff at the maple leaf self storage very helpful and friendly. Would recommend
April 25, 2019
The staff at this location are very helpful and on top of everything! The facility is very clean with ample room for loading and unloading and fair prices! My family and I have been storing here for the last 4 years. I deffinetly recommend this location!
April 25, 2019
Clean facility & friendly, helpful staff. Forklift very helpful.
My family has been storing at this facility for over 10 yrs, and I do recommend Wall Street to others with one caveat:
the annual fee increases (which used to be 2-3%/year), are now >10% and are becoming prohibitive.
April 20, 2019
Great people that work there, super easy to reserve and get a locker that met my needs.
April 19, 2019
Helpful and friendly staff. Hope they will match hours of service seen on line with hours of service stated on answering machine and any hours of service listed on the office door. Giving 4-5 days grace time when payment is due is great help, along with the reminders
April 17, 2019
The facility is clean, secure and run well and efficiently. I have had a locker at the Wall Street location for over a year and am quite happy and the unit and location work well for me. The only 2 criticisms I would note are I wish the facility had either longer access hours (later) or it was accessible 24 hours a day and, like all Maple Leaf Storage facilities, the increase in fees every 6 months will eventually force me to look elsewhere. As for now, the cost is acceptable and the facility and staff are great.
April 15, 2019
Have been with Wall Street location for 3 yrs. Friendly and helpful staff. Clean facilities. No complaints. Would recommend.
April 14, 2019
Very helpful staff. Would recommend.
April 13, 2019
We have stored at this location for 9 years and have had nothing but courteous & efficient service.
April 13, 2019
Have been using MLS for a year now. Robert and Clinton are very friendly, courteous, and helpful.
April 12, 2019
I have been dealing with Wall Street Maple Leaf Storage for over 4 years now. I can tell you that the facility is clean, secure and the staff are very accommodating and friendly.
There is no hesitation in recommending this storage facility to others who are looking for storage. The location is centrally located to Highway # 1 and in no time you are in either North Vancouver or on your way east to Burnaby or further afield.
April 9, 2019
Great customer service and location. Have stored with them on a couple separate occasions and really positive experience both times.
April 4, 2019
I have had exceptional service from them. They are extremely helpful and responsive.
April 2, 2019
Well-kept place. Washrooms available during office hours only. Free WiFi where they can see you. Good 3 bay loading dock. Entry code systems allows extended hours access. Supplies to purchase in office: boxes, mattress covers, tape, and great moving gloves. Free copies of BC Business Magazine once a month. Wide hallways, sturdy and safe moveable ladders. Only thing missing is a snack machine, but they make up for it with bottomless cups of water and coffee, and treats around Hallowe'en and other special days.
March 31, 2019
Friendly staff, good value for the location and excellent facilities. Recommended to anyone we know looking for storage.
March 23, 2019
Storage price is good.
March 22, 2019
I found that since my start with this location, I have had nothing but a great experience. The staff are knowledgeable, welcoming and very helpful (I'd say friendlier than most other service based industries in Vancouver). The rates seem to be the best from what I could find online and it has been a seamless process to have my storage unit here! Glad I chose this location!
March 22, 2019
It's a reliable, clean space with great customer service, always.
March 18, 2019
I have found the rates reasonable. It's the best price I found in the city for a storage locker and the staff is very helpful and courteous. It is also a very clean.
March 18, 2019
My husband and I have been clients for over 10 yrs.The staff is very customer oriented,friendly
and very helpful.The prices are competitive and they have good promotions occasionally.
If you email them with a question,they are on it immediately.
I highly recommend Maple Leaf storage on Wall Street.
March 18, 2019
I really like the monthly email I receive reminding me to pay and the reminder when I forget.
March 18, 2019
I have had a locker for almost 3 years. I have never had an issue and staff have always been extremely helpful if I had any questions
March 18, 2019
In the beginning, prices were a bit lower which we appreciated. We needed to get a larger space for a good price and we found out that by taking an upper unit we could save a few dollars. There are always latters available and small lifts for the heavier items. At the end of the day, it’s annoying when rent increases every year and hauling heavy things up and down can be tough BUT it’s a reliable unit in a safe feeling and clean space so we are happy.
March 12, 2019
Clint was fantastic! Shows us a few units and took the time to go over options and cost. Have been back to the Storage facility a few times now and all staff have been great.
March 12, 2019
good staff, good facilities
March 5, 2019
Very polite, professional and friendly to work with.
Major bonus that they are the only storage facility that I know of in Greater Vancouver that has a truck level loading bay.
January 24, 2019
I had a great experience with this company. Fantastic staff. Super clean and easy access. Definitely recommend it. The assistant manager, Clint, was very helpful.
January 18, 2019
Great staff and a clean, conveniently located facility.
January 14, 2019
Wonderfully friendly and professional staff. The property was clean, feels safe. I am a bit overwhelmed at the size of the place and do find it hard to deal with the upper unit and equipment.
January 9, 2019
HAD TO MOVE ALL OF OUR BELONGINGS IN A HURRY - YOUR STAFF WAS VERY HELPFUL.
December 19, 2018
people are very nice and help full.p.s have a good day.
December 17, 2018
The people I chatted to over email and in person were very helpful. I also feel my items are in a safe place while being stored.
December 10, 2018
clean, organized, safety focus, near my home, not too expensive, and fun to use the lift.
November 28, 2018
I have to say that from the time I originally booked the storage unit and moved my stuff in, the service has been wonderful. Very good team at this location on Wall St. in Vancouver.
November 14, 2018
Customer service is the best, excellent knowledge to assist with finding the perfect locker to suite my needs. Very reliable and approachable for any questions. Instructions are complete, and the staff are great people. I would trust Maple Leaf Storage again without a doubt.
November 5, 2018
Amazing place with great customer service. I would highly recommend this place for storing your belongings.
November 5, 2018
I had to move out of my home after 29 years, but couldn't find a place so had to store my belongings. The staff showed me all my options and guided me to the right choice for my needs. They were always friendly and accommodating at meeting my needs. Even when there was a misunderstanding that was my fault they went above and beyond to make things right. I would highly recommend them to anyone that needs a storage locker. Amazing staff with exceptional client service.
October 30, 2018
The staff was excellent, from my first phone call to my parting "Farewell". Knowledgeable, friendly, and honest. I always appreciate when staff "downsell" services that actually fit my needs (rather than upsell me services or products that don't. It speaks to the integrity of the company and that they are there to suit my needs, not only make money. I can trust them. I felt very well taken care of, just like my stuff!
October 15, 2018
We were looking for some short-term storage due to an office move and the staff were very helpful with providing options for us as well as walking me through the account set-up.
Everything was explained clearly and the entire process was handled in a professional manner.
October 12, 2018
Super helpful staff! Only thing: no vending machine for cold drinks!!!
October 10, 2018
We had a flood in the basement and found ourselves desperately needing storage. A lot of places didn't have availability but Barbara and her staff at Wall Street found us 2 ideal units, close to each other and offered the best available price. Thank you for the friendly, great service!
September 27, 2018
Very Friendly stuff. And very helpful. Rob showed me a few storages and then i decided to take one in last minute. Without his effort i couldn't decide .
September 24, 2018
Wall Street Storage has a range of storage options, very helpful and friendly staff! I would not hesitate in using their facilities again.
August 25, 2018
We had a storage locker there for 13 years. Each year it was easy to arrange payment from overseas. All communications were friendly and efficient, as was our final move out week as we are home now. Very impressed.
August 17, 2018
The experience we had at Maple Leaf Storage at Wall Street Location in Vancouver was exceptional. We stored our stuff for about 1.5 years. Great pricing, easy location, and what was best for us was their exceptional customer service. Any time we had a question, or concerns, Rob, Barb, and Clint, didnt matter who it was, they provided the answers my family needed with smiles on their face, 100% of the time. Great experience overall. Highly recommend this location.
August 13, 2018
It was easy to arrangto a storage unit to rent the, it was quick and hassle-free and the staff were very accommodating.
August 5, 2018
Arranging to rent the storage unit was quick and hassle-free
August 1, 2018
Convenient, great location, easily accessible
July 24, 2018
I have been a customer of the Wall St. location for 6 years. I can not say enough about the fantastic, friendly and professional staff here! They have been a great help in sourcing the best locker size for my needs. When I had to emptied a 4 floor home, I had miss calculated the amount of space needed for all our stuff. I had decided on lockers - which I filled - that turned out to be not large enough. With their expert suggestions, help and their abundant patience, I managed to finally settle on the 3 that fit everything. Their patience knows no bounds! I am very grateful to them for helping to make our transition so smooth and stress free. Besides that I felt all my possessions were secure and in a well maintained and clean space. No doubts I would use the Wall St. location, if I needed and of course, highly recommend them! Thank you so much, once again!!!
July 19, 2018
I've been a customer for 3 years now, and have found the staff to be friendly and very helpful. The facility is well looked after and I've never had any concerns about leaving my things with them. I would highly recommend them to anyone needing a space to store items.
January 24, 2018
Great experience yet again. I stored with Maple Leaf at this location years ago and I have to say its the best customer service always. Email support or by phone - its prompt, courteous, and friendly. The building is clean, and well managed and secure. Rates are better than other companies too.
January 24, 2018
I have absolutely no complaints about the service provided at the Wall Street location. Whenever I have had inquiries I have always been able to get through on the telephone to the office staff directly. The service is prompt, courteous and very professional. I LOVE that I get a friendly and timely e-mail reminder when payment is due and it doesn't hurt to have a few days grace period in which to make a full payment without penalty. Top notch service all around. I wouldn't consider storing my belongings anywhere else.
January 24, 2018
Large facility that seems to be well taken care of. All interactions with the front desk staff have been great- they’re all super friendly and helpful. We’ve had stuff in storage here for a few months and have had no issues with the convenient opening hours or facilities! Definitely recommend (plus their options were better priced than competitors in the area at the time we were looking for a storage facility)!